It seems ridiculous that I struggle to remember what I do when I reflect back on my week. And yet I do struggle. A terrible memory may be a contributing factor, but I also want to believe that it’s the nature of my job, too. My job as Service Owner at MoJ involves a lot…

This last week was marked by the first meeting of all the Folksy team IRL since 2019. The team have grown to four full-time and two part-time staff and this week most of them met up to discuss objectives, priorities and a product strategy. I joined them for the day on Wednesday to facilitate a…

A week mostly spent trying to figure out how to stop teams needing to use arcane processes (support, data protection and information assurance things) that are from a different IT based era. And also working out how to define our spend in relation to ‘capital’ (capital, resource) that I found oddly engaging (rules, assumptions etc).…

The management team at Probation Digital decided to embrace OKRs this last few weeks as a means to bridge the gap between some log term goals and sprint goals. Super pleased we’ve decided to do this after promoting the idea last year. So this week I’ve been reading some of the books and blog posts…